{"id":426,"date":"2022-06-15T18:15:49","date_gmt":"2022-06-15T18:15:49","guid":{"rendered":"https:\/\/truebornbeef.com\/cms\/customer-service\/"},"modified":"2022-12-05T18:32:10","modified_gmt":"2022-12-05T18:32:10","slug":"perguntas-frequentes-precos-pagamentos","status":"publish","type":"page","link":"https:\/\/truebornbeef.com\/pt-pt\/perguntas-frequentes-precos-pagamentos\/","title":{"rendered":"Perguntas Frequentes &#8211; Pre\u00e7os e Gest\u00e3o Pagamentos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"426\" class=\"elementor elementor-426\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a03bb1 elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"4a03bb1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1908acd\" data-id=\"1908acd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43f40337 elementor-widget elementor-widget-heading\" data-id=\"43f40337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Perguntas Frequentes<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-643f588d elementor-widget elementor-widget-heading\" data-id=\"643f588d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pre\u00e7os e gest\u00e3o pagamentos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c634a9f elementor-widget elementor-widget-toggle\" data-id=\"5c634a9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1551\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1551\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"ab1177c9-fb20-4263-9ebc-6f3bd964df82\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"5.851 13.838 10.265 18.63 10.773 18.097 10.791 18.097 10.791 18.078 14.831 13.844 14.107 13.154 10.786 16.635 10.732 2.052 9.732 2.056 9.786 16.634 6.587 13.16 5.851 13.838\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bd15c69f-782a-4e52-b822-774624a64299\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"14.831 6.844 10.417 2.052 9.909 2.585 9.891 2.585 9.891 2.604 5.851 6.838 6.575 7.528 9.896 4.047 9.95 18.63 10.95 18.626 10.896 4.048 14.095 7.522 14.831 6.844\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O IVA est\u00e1 inclu\u00eddo nos pre\u00e7os?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1551\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1551\"><p class=\"p1\">Todos os pre\u00e7os est\u00e3o com o IVA inclu\u00eddo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1552\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1552\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"ab1177c9-fb20-4263-9ebc-6f3bd964df82\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"5.851 13.838 10.265 18.63 10.773 18.097 10.791 18.097 10.791 18.078 14.831 13.844 14.107 13.154 10.786 16.635 10.732 2.052 9.732 2.056 9.786 16.634 6.587 13.16 5.851 13.838\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bd15c69f-782a-4e52-b822-774624a64299\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"14.831 6.844 10.417 2.052 9.909 2.585 9.891 2.585 9.891 2.604 5.851 6.838 6.575 7.528 9.896 4.047 9.95 18.63 10.95 18.626 10.896 4.048 14.095 7.522 14.831 6.844\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qual o custo de entrega?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1552\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1552\"><p class=\"p1\">O custo de entrega tem um custo fixo de 5\u20ac.<\/p><p>Em encomendas de valor superior a 50\u20ac &#8211; entrega GR\u00c1TIS.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1553\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1553\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"ab1177c9-fb20-4263-9ebc-6f3bd964df82\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"5.851 13.838 10.265 18.63 10.773 18.097 10.791 18.097 10.791 18.078 14.831 13.844 14.107 13.154 10.786 16.635 10.732 2.052 9.732 2.056 9.786 16.634 6.587 13.16 5.851 13.838\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bd15c69f-782a-4e52-b822-774624a64299\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"14.831 6.844 10.417 2.052 9.909 2.585 9.891 2.585 9.891 2.604 5.851 6.838 6.575 7.528 9.896 4.047 9.95 18.63 10.95 18.626 10.896 4.048 14.095 7.522 14.831 6.844\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Aceitam devolu\u00e7\u00f5es?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1553\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1553\"><p class=\"p1\">N\u00e3o podemos aceitar devolu\u00e7\u00f5es, pois s\u00e3o produtos alimentares perec\u00edveis.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1554\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1554\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"ab1177c9-fb20-4263-9ebc-6f3bd964df82\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"5.851 13.838 10.265 18.63 10.773 18.097 10.791 18.097 10.791 18.078 14.831 13.844 14.107 13.154 10.786 16.635 10.732 2.052 9.732 2.056 9.786 16.634 6.587 13.16 5.851 13.838\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bd15c69f-782a-4e52-b822-774624a64299\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"14.831 6.844 10.417 2.052 9.909 2.585 9.891 2.585 9.891 2.604 5.851 6.838 6.575 7.528 9.896 4.047 9.95 18.63 10.95 18.626 10.896 4.048 14.095 7.522 14.831 6.844\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quais s\u00e3o os m\u00e9todos de pagamento?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1554\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1554\"><p class=\"p1\">Os m\u00e9todos de pagamento dispon\u00edveis na loja Online True Born s\u00e3o os seguintes: Cart\u00e3o de cr\u00e9dito\/MB Net, Entidade e Refer\u00eancia MB, Payshop e MB Way.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1555\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1555\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"ab1177c9-fb20-4263-9ebc-6f3bd964df82\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"5.851 13.838 10.265 18.63 10.773 18.097 10.791 18.097 10.791 18.078 14.831 13.844 14.107 13.154 10.786 16.635 10.732 2.052 9.732 2.056 9.786 16.634 6.587 13.16 5.851 13.838\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bd15c69f-782a-4e52-b822-774624a64299\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"14.831 6.844 10.417 2.052 9.909 2.585 9.891 2.585 9.891 2.604 5.851 6.838 6.575 7.528 9.896 4.047 9.95 18.63 10.95 18.626 10.896 4.048 14.095 7.522 14.831 6.844\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O pagamento \u00e9 seguro?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1555\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1555\"><p class=\"p1\">Garantimos seguran\u00e7a ao fazer compras na nossa loja online. O pagamento \u00e9 processado pela empresa Ifthenpay e os seus dados banc\u00e1rios s\u00e3o encriptados.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1556\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1556\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"ab1177c9-fb20-4263-9ebc-6f3bd964df82\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"5.851 13.838 10.265 18.63 10.773 18.097 10.791 18.097 10.791 18.078 14.831 13.844 14.107 13.154 10.786 16.635 10.732 2.052 9.732 2.056 9.786 16.634 6.587 13.16 5.851 13.838\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"bd15c69f-782a-4e52-b822-774624a64299\" data-name=\"afba7dac-e774-4062-b1f6-f0f6702c3dce\" viewBox=\"0 0 20.6822 20.6822\"><polygon points=\"14.831 6.844 10.417 2.052 9.909 2.585 9.891 2.585 9.891 2.604 5.851 6.838 6.575 7.528 9.896 4.047 9.95 18.63 10.95 18.626 10.896 4.048 14.095 7.522 14.831 6.844\"><\/polygon><rect width=\"20.6822\" height=\"20.6822\" style=\"fill:none\"><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como \u00e9 feito o cancelamento de encomendas?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1556\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1556\"><p class=\"p1\">Caso os produtos pedidos na encomenda, por alguma raz\u00e3o, n\u00e3o estejam dispon\u00edveis e o cliente n\u00e3o queira esperar pela reposi\u00e7\u00e3o desse mesmo stock ou trocar por outros produtos, procedemos \u00e0 devolu\u00e7\u00e3o do montante recebido.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Perguntas Frequentes Pre\u00e7os e gest\u00e3o pagamentos O IVA est\u00e1 inclu\u00eddo nos pre\u00e7os? Todos os pre\u00e7os est\u00e3o com o IVA inclu\u00eddo. Qual o custo de entrega? O custo de entrega tem um custo fixo de 5\u20ac. Em encomendas de valor superior a 50\u20ac &#8211; entrega GR\u00c1TIS. Aceitam devolu\u00e7\u00f5es? N\u00e3o podemos aceitar devolu\u00e7\u00f5es, pois s\u00e3o produtos alimentares [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":431,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-426","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Perguntas Frequentes - Pre\u00e7os e Gest\u00e3o Pagamentos - TrueBorn Beef<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truebornbeef.com\/pt-pt\/perguntas-frequentes-precos-pagamentos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas Frequentes - Pre\u00e7os e Gest\u00e3o Pagamentos - TrueBorn Beef\" \/>\n<meta property=\"og:description\" content=\"Perguntas Frequentes Pre\u00e7os e gest\u00e3o pagamentos O IVA est\u00e1 inclu\u00eddo nos pre\u00e7os? Todos os pre\u00e7os est\u00e3o com o IVA inclu\u00eddo. Qual o custo de entrega? O custo de entrega tem um custo fixo de 5\u20ac. Em encomendas de valor superior a 50\u20ac &#8211; entrega GR\u00c1TIS. Aceitam devolu\u00e7\u00f5es? 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