Frequently Asked Questions

Pricing and payment management

All prices are inclusive of VAT.

The delivery cost has a fixed cost of 5€.

On orders over 50€ – FREE delivery.

We cannot accept returns, as these are perishable food products.

The payment methods available in the True Born online store are the following: Credit Card/MB Net, MB Entity and Reference, Payshop and MB Way.

We guarantee security when shopping in our online store. The payment is processed by the company Ifthenpay and your bank details are encrypted.

If the products requested in the order, for some reason, are not available and the customer does not want to wait for the replacement of the stock or exchange for other products, we will return the amount received.